As I have the opportunity to chat, commiserate, compare
notes, and engage fellow admissions directors and deans this summer, there has been a
growing theme in those communications. It’s the desire to do “more”. I don’t mean additional work! But to take our current work to the next
level. Some, because it’s a necessity:
their enrollment isn’t quite where they’d like and they need to be changing
things up. But more often, it’s because
a colleague is looking to stretch personally and professionally, trying to find
a way to grow without having to leave education or at least our profession.
But change is inherently risky; the unknown and all of
that. The greatest struggle my friends
seem to have is a willingness—if not ability—to let some things go and let
others on their staff take them over in order to free them up for the “more”
they crave. It means letting others put
their own stamp on something you’ve owned and built. It means allowing for a different path to the
same successful outcome, although maybe not the exact path you might have chosen.
In this challenge are some complementary opportunities, if
not obligations. The first is to allow
yourself to think on a higher, more strategic level. Find a blog or buy a book about the power of
word-of-mouth or social media marketing in schools and allow yourself to sit in
your office and read and think. It’s
okay. It’s still working on behalf of
your school if you’re not at your keyboard or on your phone. Additionally, allow your staff to take some
ownership of the operation and success of the office. They, too, need “more” and desire to be
nurtured and mentored, challenged and encouraged. By you.
In doing this, you need to create a “safe space” for you and
your staff to work differently, to create a new paradigm. As they venture into new territory and take
some work off your desk for you, they need to know you have their back. Once clear goals, outcomes and expectations
are set, they need to try things their own way and they need to be okay not
nailing it right each and every time.
Likewise, you need to allow yourself to stumble as you redefine your
role and how you prioritize your time.
There’s a relevant, wonderful scene from “The West Wing” that has stayed
with me all these years. I commend it to
you as an application for both yourself and for your staff.
(You had to be living under a rock at the start of the 21st
century if you never saw “The West Wing”.
It was on for seven seasons and won a record 26 Emmy awards. I mean, really!)
Leo McGarry, the Chief of Staff, is trying to convince
President Bartlett to allocate funds for a missile defense system. Needless to say, it’s an expensive missile
defense system and it needs some investment to perfect it. The hesitant president, fearful of a bad
investment and not inclined towards defense spending, interrogates McGarry
asking why he should spend so much money on something that is not guaranteed to
ever work as promised. Why? Why?!
Because, McGarry passionately notes, there’s been a time in the evolution of
everything that works, when it didn’t work.
Indeed.